UI//UX | Shikhar Agarwal

The Spotless app offers unseen discounted residential and commercial cleaning services to help you save your budget, as well as the option to quickly hire emergency maids if necessary.

Commercial offices and residential homes
Rental houses and bachelors

Target Audience

About The Project

The Goal was to give special discounts to everyone who is willing to avail our services. As most of the cleaning apps are too heavy priced. Also to solve the problem when your regular maid takes an off with or without being informed.

Stakeholder Mapping

User Cohorts

Common Behaviours

User uses cleaning
services frequently

Demographic Behaviours

People who mostly use
cleaning services: Bachelors

57% people prefer non working
hours for cleaning.

Students were interesetd in
specific package that will

benefit them.

Psychographic Behaviours

People were more lean
towards getting professional experts rather than in house maids

Majority of people need
sustaiable methods for cleaning

Majority of people prefer professional experts over house staff but they want to use their own products as it is more affordable.

Problem Statement

College student and living in a rented flat/house by their own. He has a fixed pocket money or budget to spend in a month. With college's heavy workload there is always a time crunch. He comes to his house in eveing fully tired and has no energy to clean his place. He doesn’t need to clean his place everyday, once a week works for him. So he needs a home cleaning company that can be affordable to him

Pain Points

• Not affordable to everyone
• Less services for cooperate offices
• No special benefits for students
• Time crunch
• Laziness
• In House Staff and maids not working properly
• Can’t leave the whole property in the hands of experts (trust issues), one person has to be there for supervise.

Feature List

• Use my product : There will be a check box which will have list of equipments and material
required for specific services where people will tick on if the have those material and are
willing to use to cut the cost.

• Quality of products available: Here also there will be a check box where people can tick if
their quality and condition of the product is good and are willing to provide those to experts.
Also, if they told a lie and the expert after reaching find out then he can charge extra for
the same.

• Special packages and offer: After getting their cost cut, there will an additional offers and
packages option which will further cut the cost and excites the customer.

• Proper details of the experts: After confirming the service you need you will be assigned an
expert which will have proper details.

• Emergency maids/ onspot maids: when your regular maid or helper bails out we will provide
you with them on spot on emergency basis.

• Provides the user with certain reward after completing 8-10 bookings